Subscription Information

How to try the service for free? How long is the free trial?
You can try out our platform for 14 days, it will give you access to all of the features of the PRO plan.  It will be available once you will be registere...
Mon, 12 Mar, 2018 at 4:03 PM
I am already a STARTER user, will I have to pay a new subscription to upgrade to PRO?
 If you have an active STARTER plan, indeed you will have to pay a new subscription but you will benefit from a prorated discount for your upgrade.
Thu, 11 Jan, 2018 at 5:27 PM
Why has my subscription been cancelled?
Your subscription can be cancelled: If you cancel it by yourself on the platform After too many payment declines When your payment is declined, w...
Thu, 11 Jan, 2018 at 5:22 PM
Once I subscribe to one of the new plans, how can I link social profiles to this plan?
You can link profiles on the 'Social Profiles’ section as normal. If you have at least one social profile slot left: Click on one of your re...
Thu, 11 Jan, 2018 at 5:25 PM
What are the differences between STARTER, PRO and ADVANCED
The STARTER plan, great for home businesses, influencers and solopreneurs. This plan is now limited to users whose social profiles have less than  100,000 f...
Wed, 14 Mar, 2018 at 10:26 AM
What happens if I want to upgrade or downgrade for another plan?
If you choose to upgrade to a more expensive plan, you will get a prorated discount according to the period you've already used on your existing plan.  ...
Wed, 28 Dec, 2016 at 4:59 PM
Why do I get a "Subscription Failed" error message when I subscribe to a plan?
This can be due to many reasons but as a service provider we can't have the exact information. In most of the cases that comes from the fact that w...
Wed, 11 Jan, 2017 at 4:19 PM
How to cancel my subscription? Can I cancel at any time?
You can cancel your subscription by following these steps : Step 1.) Go to your Settings and select "Payment information" ...
Mon, 12 Mar, 2018 at 4:03 PM
What happens if I cancel my subscription?
If you cancel your subscription, it will remain active until its expiration date but won't be autorenewed.
Tue, 27 Dec, 2016 at 5:45 PM
How can I switch my subscription from one social profile to the other?
You will be able to switch your subscription over from one social profile to the other by: - Signing into - Clicking on the cog ico...
Mon, 12 Mar, 2018 at 4:03 PM