Admin alone can control billing information and payment. 

This means they are responsible for purchasing new social profiles, users, competitors and hashtags, and feeds.

There is only one admin per account, and admin permissions can not be transferred from the admin to another user on the team at the moment. 

The admin is thus the person who either upgrades from an old Iconosquare plan, or subscribes to a new plan from scratch. 

It is is also the only team member to receive our automatically generated email reports and bad token emails. 



Managers can add or remove social profiles, hashtags and competitors, feeds, and users on the team and have access to every social profile by default.. However, they can not pay for new ones and do not have access to the payment and invoice screens. 


With regard to social profiles...

If there are empty social profile slots available, the manager can add one without issue.

If they try to add a profile that is already on their account, they receive an error message.

If they are out of social profile slots and try to add one, it will become a free trial. 


Users, hashtags, competitors & feeds

Managers will not have the option to add any more users, competitors or hashtags, or feeds if the slots are full. (Same as how it works for any user currently)

They can remove social profiles, users, competitors & hashtags, and feeds with no issue.

When inviting other users, managers can designate them to be fellow managers, or team members. If adding them as a team member, they select which profile(s) the user can access.

Managers can generate exports and schedule reports on demand.




Team members can use any of the remaining features and functionality, for the social profiles/competitors/hashtags/feeds that are set up for them.

They can edit the hashtags/users in their Feeds (despite these being restricted in number). They can not create or delete the Feeds themselves.

Team members can also generate exports and schedule reports on demand.