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Introducing the new Iconosquare!
I subscribed on the former version of Iconosquare. What about my Instagram data history: will it be available on the new version?
I can't log in with my Instagram account like I could on the former version of Iconosquare. Why?
Is it possible to pin the left-hand menu?
Can I transfer an Instagram handle with an active subscription from an Iconosquare account to another?
Plans and Pricing
What are the main differences between PLUS and ELITE ?
Can I try the service for free? How long is the free trial?
Am I automatically charged at the end of the free trial?
I am already a PLUS user, will I have to pay a new subscription to upgrade to ELITE?
Which means of payment do you accept?
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How often are the analytics refreshed?
Can I get historical data for the Instagram analytics of my account?
Can I get historical data for my hashtag(s) tracking?
Can I get historical data for my competitor(s) tracking?
My latest followers/my latest lost followers are not loading. Why?
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Important notice about “My Followings” feed
How many customized feeds can I create?
How many accounts and hashtags can I track on a customized feed?
How often is the comment tracker refreshed?
How many media can I track with the comment tracker?
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Engage / Contest
I can't find the Contest section on the new website
In which plan are Engage features included?
Is there a free trial available?
What do I need to organize a contest with Iconosquare?
How long does it take to set-up a contest?
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Facebook App : Instagram feed tab
What is Instagram feed tab for Facebook Fan pages?
How to install the tab?
How to uninstall the tab?
Which features are included in the Premium plan?
Why do I need to create an Iconosquare account to upgrade? What’s the use of it?
What's the pricing of the Premium plan?
What is the moderation tool? What's the use of it?
What type of feed can be moderated?
What’s the difference between a regular feed and a moderated feed?
Can I add moderation to an existing feed?
How I can moderate my hashtag feeds?
How to customize the icon of the tab?
How to change the Instagram account displayed?
The app is installed but the tab is blank
Message "No page has been found"
Message saying that the tab has already been added to this page
Unable to select the page where the tab should be installed
Error when logging into Iconosquare
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