Iconosquare

General information 5

• Introducing the new Iconosquare!
• I subscribed on the former version of Iconosquare. What about my Instagram data history: will it be available on the new version?
• I can't log in with my Instagram account like I could on the former version of Iconosquare. Why?
• Is it possible to pin the left-hand menu?
• Can I transfer an Instagram handle with an active subscription from an Iconosquare account to another?

Plans and Pricing 10

• What are the main differences between PLUS and ELITE ?
• Can I try the service for free? How long is the free trial?
• Am I automatically charged at the end of the free trial?
• I am already a PLUS user, will I have to pay a new subscription to upgrade to ELITE?
• Which means of payment do you accept?

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Analyze 21

• How often are the analytics refreshed?
• Can I get historical data for the Instagram analytics of my account?
• Can I get historical data for my hashtag(s) tracking?
• Can I get historical data for my competitor(s) tracking?
• My latest followers/my latest lost followers are not loading. Why?

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Manage 8

• Important notice about “My Followings” feed
• How many customized feeds can I create?
• How many accounts and hashtags can I track on a customized feed?
• How often is the comment tracker refreshed?
• How many media can I track with the comment tracker?

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Engage / Contest 17

• I can't find the Contest section on the new website
• In which plan are Engage features included?
• Is there a free trial available?
• What do I need to organize a contest with Iconosquare?
• How long does it take to set-up a contest?

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General information 0

Premium plan 0

Customization 0

Moderation 0

Troubleshooting 0